FAQ's
Frequently Asked Questions
1. How do I find the nearest Shree Health Lab branch?
Search Shree Lab on Google Maps or visit our website for the full list of locations.
2. How do I book a home sample collection?
Call us directly or book online via our website — just enter your address and contact number.
3. What are the timings for home sample collection?
Home collection is available from 7:00 AM to 9:00 PM, Monday to Sunday.
4. How is home sample collection done?
A certified technician visits your location, collects the sample using sanitized equipment, and safely transports it to our lab.
5. Is there any extra charge for home collection?
No extra charge. Only minimal logistics charges may apply based on your distance from the lab.
6. How can I get my test reports?
Reports are available from the lab, via Email, or WhatsApp.
7. How long will it take to get my test results?
Most routine test reports are ready within 12 hours. Specialized tests may take up to 24–48 hours.
8. Do I need to fast before giving a blood sample?
Yes, for certain tests like sugar and lipid profile. Our team will confirm while booking.
9. Can I walk in without an appointment?
Yes, walk-ins are welcome, but we recommend booking in advance to reduce wait time.
10. Do you offer health packages?
Yes! We offer customized and affordable health check-up packages.
11. Why should I choose Shree Health Labs over other pathology labs?
We offer a seamless experience with fast home collection, trained staff, advanced tech, and accurate reports.
12. What safety measures do you follow?
We use sanitized equipment, provide PPE to staff, and follow hygiene protocols.
13. Do you provide testing for COVID-19?
Yes, we offer RT-PCR, Rapid Antigen, and Antibody tests per ICMR guidelines.
14. Can I reschedule or cancel my home sample collection?
Yes. Just call our helpline at least 2 hours in advance.
15. How can I track the status of my report?
You'll receive a report tracking link via SMS or WhatsApp after sample collection.
16. Are my reports confidential?
Yes, 100% confidential. Reports are shared only with the registered individual or authorized person.
17. What types of tests do you offer?
We offer Biochemistry, Hematology, Microbiology, Hormone Panels, and Histopathology tests.
18. Do you offer corporate or group health check-ups?
Yes. We offer custom packages for companies, societies, and events.
19. Do you provide pediatric sample collection?
Yes. Our technicians are trained to handle children gently and safely.
20. What is your turnaround time for emergency tests?
Emergency cases are prioritized with results in 24 hours for selected tests.
21. Can I speak with a doctor about my reports?
Yes. We provide optional consultations with a pathologist or clinician on request.
22. Is testing available on Sundays and public holidays?
Yes, we are open 365 days. Prior booking is advised for holidays.
23. What are the modes of payment available?
We accept UPI and Cash. Choose your preferred method during booking or sample collection.
24. Do I need to fast before my blood test at Shree Health Labs?
Yes, for specific tests. Strict fasting (12–14 hrs) is needed for Lipid Profile, Triglycerides, etc.
25. Which tests need strict fasting?
Lipid Profile, Triglycerides, LDL, Apolipoproteins, Homocysteine, Fasting Sugar (8–10 hrs), Fasting Insulin.
26. Which tests need preferably fasting?
Thyroid, Vitamin B12, Folic Acid, Iron Studies, Vitamin D3, Uric Acid, Liver Enzymes, CRP, Ammonia.